Gilbert, Arizona, one of the fastest-growing communities in the United States, has embarked on an ambitious journey to become the "City of the Future". This mission is driven by innovative solutions that anticipate change and create a sustainable future for its residents. A pivotal step in this journey was partnering with SDG Group to implement a Data Governance Strategy, engineer a centralized data technology stack, and support data visualization creation as part of their Performance Management initiative.
In this article, we are proud to highlight a portion of Gilbert’s larger success story by showcasing their “Solid Waste & Recycling” dashboard. Fill out the form below to access the full success story:
For a rapidly growing town like Gilbert with a large population to serve, efficient waste collection is paramount. While the top goal of waste collection is to protect public health, Gilbert’s Public Works Department is also committed to environmental protection, resource conservation, waste reduction, and maintaining the town’s aesthetic appeal. The interactive dashboard developed by SDG Group provides the Gilbert Public Works Department with real-time data and insights into their waste management operations.
This dashboard enables the Public Works department and citizens alike to:
Some KPIs that the Public Works Department has established include:
1. Missed Pickups: Miss less than .05% of Gilbert’s daily trash and recycling pickups.
2. Container Repairs: Repair all broken trash and recycling cans within five business days of the initial request and schedule all maintenance services to be performed on the day after the containers are set out for trash and recycling collection.
3. Waste Diversion and Recycling Program: 17% of recycling tons diverted per month.
The dashboard can help the Public Works Department to accurately track the town’s solid waste and recycling collection efforts and compare this data in real-time against these established goals. This ultimately helps the town to make more informed decisions, optimize operations, and continually improve the quality of waste collection services.